Welcome to Job Call USA
Every service call gets its own ticket number, so plumbers can keep track of every job from first call to done. Plumbers: see a preview of what your dashboard would look like.
View sample dashboard →

About Job Call USA

Job Call USA helps local plumbers keep track of their work. Every service call gets its own ticket number, so nothing falls through the cracks.

  • Where: serving Gaithersburg and Germantown, MD.
  • What: plumbing only.
  • Contact: support@jobcallusa.com — email only.

Plumbers Coming Soon

Plumbers in your area are joining soon. Job Call USA serves Gaithersburg and Germantown, MD. Enter your zip code to check your area.

Hi, Sam Sample 👋

This is a sample. You're looking at a demo of how your Job Call USA dashboard will look when you're tracking your tickets. The plumber, customers, and jobs here are made up.
Our main job is simple: make sure every one of your jobs gets categorized and tracked, so nothing falls through the cracks.
Sample Plumbing Co. ·
Provider ID: SSAM Each provider chooses or is assigned a unique 4-character ID at signup (first initial + first 3 letters of last name). Tickets never mix between providers. IDs are unique across all providers; duplicates are rejected at signup with suggested alternatives.
0Scheduled
0On the way
0Done

Today's jobs

💳 Plans & Billing Early access
See plans and pricing, accepted payment methods, when payment is due, and how to update your payment info.
View Plans & Billing

Sample Plumbing Co.

Owner: Sam Sample · Licensed & insured (sample)
📞 (202) 555-0100
Service area
Gaithersburg, MDGermantown, MDRockville, MD

Family-run sample plumbing business with 12 (imaginary) years of experience. We handle leaks, clogs, water heaters, fixture installs, and emergency repairs. Upfront pricing, clean work, and we show up when we say we will.

Past work

Newly installed residential gas water heater tank
Gas water heater replacement (newly installed tank)
Copper water supply pipes and a chrome shutoff valve beneath a sink
Copper supply line & shutoff valve under sink
Single-handle kitchen faucet on a stainless steel sink
Kitchen faucet repair
Before and after photos of a re-plumbed white PVC kitchen sink drain
Under-sink drain re-plumb (before / after)

Reviews

Photo credits (via Wikimedia Commons; shown cropped; illustrative stock photos, not work by this sample business): Water heater – Tim Evanson, CC BY-SA 2.0 · Copper pipes under sink – Tomwsulcer, CC0 · Kitchen faucet – Tomwsulcer, CC0 · Drain before/after – Robertosplumbing, CC BY-SA 4.0.

Plans & Billing Early access

Early access — online payment coming soon. Job Call USA does not collect any payment on this site today, and there is no checkout.

Available plans

Solo Plumber

For an owner-operator running their own calls.
$19.95 / month
or $200 / year
  • 1 plumber login
  • Your own Provider ID on every ticket (e.g. SSAM-1001)
  • Plumber Dashboard: today's jobs and future bookings
  • Public profile page with online booking requests
  • Job status updates: Scheduled / On the way / Done
Choose plan — join early access
Takes you to Provider Signup. Online payment coming soon.

Plumbing Team

For a plumbing shop with more than one plumber on the road.
$24.95 / month
or $275 / year
  • Everything in Solo Plumber
  • Up to 5 plumber logins
  • Every call gets a ticket number — no call falls through the cracks
Choose plan — join early access
Takes you to Provider Signup. Online payment coming soon.

Pricing at a glance

Solo PlumberPlumbing Team
Plumber logins1Up to 5
Billed monthly$19.95 / month$24.95 / month
Billed annually$200 / year$275 / year

This is the price of your Job Call USA subscription only. What you charge your own customers for plumbing work is up to you.

Accepted payment methods

  • Visa, Mastercard, American Express, and Discover credit and debit cards, processed through Stripe
  • Apple Pay, processed through Stripe

Apple Pay is charged at the same rate as a card — there's no extra fee for using it.

Card and Apple Pay payments are handled by Stripe, our payment processor; Job Call USA does not store your full card number. We will never ask you to email a card number.

When payment is due

  • Monthly plans: billed in advance each month.
  • Annual plans: billed once a year, in advance.
  • Receipts: sent to the email address on your account.
  • Failed payments: If a payment doesn't go through, we'll email you right away. You'll have a 7 to 14 day grace period to update your card before your account is suspended.
  • During early access: no payment is collected. You'll be told your billing date before any charge.

How to update your payment info

  1. Email support@jobcallusa.com from the email address on your account.
  2. Include your Provider ID (for example, SSAM) and write "Billing" in the subject line.
  3. We'll reply with a secure link to update your card. Do not send card numbers, passwords, or passkeys by email.

A self-service billing page in your account settings is coming soon.

Changing or canceling your plan

Email support@jobcallusa.com from your account email and tell us what you'd like to change. Plan changes and cancellations apply at the end of your current billing period. For refunds, see Refunds below.

Refunds

  • Monthly plans (Solo $19.95 / Team $24.95): you can get a full refund of your most recent monthly charge if you ask within 14 days of that charge and haven't used your account to create any tickets or jobs during that billing period.
  • Annual plans ($200 / $275): if you ask within 30 days of your annual charge, we refund the unused full months: unused full months × (annual price ÷ 12) — about $16.67 per month for Solo and $22.92 per month for Team.
  • After those windows: no refunds. Canceling stops future charges, and your account stays active through the end of the period you've already paid for.
  • During early access: no payment is collected, so if you cancel before your first paid billing date, you won't be charged anything — there's nothing to refund.
  • Billing mistakes: duplicate charges and billing errors are always refunded in full.

How to request a refund

  1. Email support@jobcallusa.com from the email address on your account.
  2. Include your Provider ID and write "Refund" in the subject line.
  3. We aim to reply within 2 business days. Approved refunds go back to your original card or Apple Pay through Stripe and usually appear within 5–10 business days.

Billing questions

  • Email: support@jobcallusa.com — support is email-only (no phone support).
  • Response time: we aim to reply to billing questions within 2 business days (a target, not a guarantee).
  • Hours: Monday–Friday, 8:00 am–6:00 pm Eastern Time, closed on U.S. federal holidays.
  • Please include: your Provider ID, the charge or invoice in question, and use the email address on your account.

This page is not a contract. Last updated: October 19, 2026.